“Sandy and team answered our call for help and came on a Sunday. Arrived on time, fixed the problem with our washing machine. Excellent service and quality work. We highly recommend AI appliance service to everyone. Thanks guys.”
Washing Machine Repair Hornsby
Need washing machine repair Hornsby locals can count on? Our workshop is at 1/49 Albert Street, Hornsby, so a washing machine repair technician Hornsby homes book is usually only minutes away, from the apartments near Westfield Hornsby and the station to family homes across Hornsby and Hornsby Heights.
Every visit starts with a proper diagnosis, and you get a clear quote before any part is fitted.
HornsbyYour Local Washing Machine Technician in Hornsby
Hornsby is our home suburb, so it is where we repair more washing machines than anywhere else. That means short travel times, a good chance of a same-day visit and a van stocked with the parts Hornsby machines need most.
Hornsby laundries range from compact apartment cupboards near the station, often with a dryer stacked above the washer, to full-size laundries in family homes and older units with shared laundry rooms. We are familiar with all of them.
Whatever the fault, we test the system that matches the symptom before replacing anything, so you only pay for the repair the machine actually needs.
Being based in Hornsby also means we know the local building types well, from the older walk-up units near the station to newer towers and the family homes towards Hornsby West, and what each kind of laundry needs.
- apartments near Hornsby station and Westfield
- family homes across Hornsby
- older unit blocks with shared laundries
- front loaders, top loaders and washer-dryers
Emergency Washing Machine Repair Hornsby
For emergency washing machine repair Hornsby homes need, such as water spreading across the laundry or into the unit below, turn off the taps behind the machine, switch it off at the wall and call 02 5562 6006.
Hornsby Washing Machine Problems We Fix
Not Draining
Pump filter blockages, a jammed drain pump or a blocked standpipe.
Not Spinning
Unbalanced loads, drainage faults, motor brushes or belts.
Door Locked Shut
Water left in the drum, or a failed door lock or handle.
Leaking
Door seal tears, loose hoses or a blocked detergent drawer.
Loud on Spin
Worn bearings or broken shock absorbers.
Not Turning On
Power supply, door switch or control board faults.
Washing Machine Repairs in Hornsby
The repairs Hornsby washing machines need most often:
Drain Pump Replacement
Fitted and tested on the spot when the pump has failed.
Door Lock
Replaced when the door will not lock or release.
Door Boot Seal
Replaced when torn or mouldy.
Carbon Brushes
Replaced when worn brushes stop the motor turning.
Inlet Valve
Replaced when the machine will not fill.
Shock Absorbers
Replaced when the drum knocks on spin.
Washing Machine Brands We Repair in Hornsby
We repair the washing machine brands we see most in Hornsby laundries:
LG & Samsung
Direct-drive front loaders, top loaders and stacked units.
LG repairsBosch
Front-loading Bosch washing machines and washer-dryers.
Bosch repairsFisher & Paykel
Top loaders and front loaders found in many family homes.
Electrolux & Westinghouse
Front and top loaders common in rentals and family homes.
Washing Machine Repair Hornsby Cost
Washing machine repair Hornsby cost starts with the $165 service call, including GST and card fees. It covers the visit and full diagnosis, and you get a written quote for the repair before any work goes ahead.
Clearing a blocked pump filter is often done within the service call. Pumps, door locks, valves and brushes are moderate repairs; bearings and control boards cost more. If a repair would cost close to a new machine, we will say so.
Same Day Washing Machine Repair Hornsby
Because Hornsby is our home base, same day washing machine repair Hornsby visits are very achievable when you call before midday.
The van carries drain pumps, door locks, inlet valves, carbon brushes, hoses and common door seals, so many Hornsby repairs are diagnosed and finished in one visit.
Stacked Washer-Dryers in Hornsby Apartments
Many apartments near Hornsby station have a dryer stacked on top of the washing machine in a narrow cupboard. Repairing the washer can mean lifting the dryer down safely first, so tell us about the setup when you book.
We bring the right equipment, protect the floor and restack the machines securely after the repair.
Washing Machine Door Will Not Open
Front loaders keep the door locked while there is water in the drum, and for a minute or two after a cycle. If the door stays locked after the machine has drained, the door lock, its wiring or the control board may have failed.
Do not force the handle, as it can break. We release the door safely, retrieve your washing and test the lock before replacing it.
Washing Machine Error Codes
Error codes such as drainage, filling, unbalance or door lock codes tell us which system to test first, not which part has failed. A drainage code, for example, can mean a blocked filter, a jammed pump or a kinked hose.
Send the code and model number when you book so we can bring the most likely parts.
Older Units With Shared Laundries
Some older Hornsby unit blocks still have shared laundry rooms. If your machine is in a shared space, let us know how we can access it and whether we need a key or a building contact.
Washing Machine Repairs for Hornsby Rentals
Hornsby has a large rental market. Property managers can book with the tenant’s details, the address, the model, the fault and an approval limit, and we arrange access with the tenant.
Repairs within the limit are done on the day; anything above it is quoted first.
Keeping Your Washing Machine Running
Clean the pump filter every month or two, empty pockets before washing, use high-efficiency detergent in front loaders and leave the door open between washes so the seal can dry.
Why Hornsby Homes Choose Us
We are your local, independent repairer, based right here in Hornsby.
- more than 10 years of experience
- shortest travel time of any suburb
- $165 service call including GST
- common parts carried on the van
- calls answered 7 days, 7am–7pm
Loud Spin Cycles in Hornsby Laundries
A roaring spin usually means worn bearings; a banging spin usually means broken shock absorbers; a rattle often means a coin or clip trapped in the drum. We open the machine to find the exact cause.
Washing Machine Repairs Across Hornsby
We cover all of Hornsby, from the apartments around the station, Westfield Hornsby and George Street to the family homes in Hornsby West and the streets towards Waitara and Asquith. Our workshop on Albert Street is in the middle of it.
Washing Machine Not Heating in Hornsby
If hot washes come out cold, or the cycle takes much longer than usual, the heating element or temperature sensor may have failed. If the machine also trips the safety switch, leave it off and call us.
We test both parts and replace the one that has failed.
Washing Machine Repair Near Hornsby
Washing Machine Repair Waitara
Apartments and family homes beside Hornsby.
View pageWashing Machine Repair Asquith
Family homes and units along the Pacific Highway.
View pageWashing Machine Repair Hornsby Heights
Ridge-top family homes north-west of Hornsby.
View pageWashing Machine Repair Normanhurst
Leafy family homes between Hornsby and Thornleigh.
View pageWashing Machine Repair Wahroonga
Heritage homes and premium laundries near the station.
View pageSimple, Upfront Repair Process
Diagnosis comes first, so you know what is wrong and what the repair involves before approving any further work. See our pricing page for details.
Tell Us About the Appliance
Share the brand, model number, fault, any error code and your North Shore suburb.
Technician Diagnosis
The technician attends and diagnoses the fault under the $165 service call (incl. GST and card fees).
Review the Repair Option
Any extra labour or parts are explained and quoted before work continues. No surprises.
Repair & Test
Once approved, the repair is completed and the appliance is tested against the original fault.
Based on 51 genuine customer reviews
“This guys fixed my washing machine on the first go. They are really efficient and friendly. Highly recommended.”
“The technicians were very professional and friendly. They worked quickly to rectify the problem with my dishwasher, and all on short notice!”
“Great experience with AI appliance services. They came to service my dishwasher and did a great job. Was quick, efficient and friendly. Would recommend.”
“Great service for fixing my dishwasher! The technician arrived within the agreed time frame. He was professional, and quickly identified the issue. The appliance is now working perfectly again.”
“My Miele dishwasher stopped working & I called Sandy. He provided excellent service. Sandy & team were super polite and helpful. Easy booking process & repaired quickly. Will definitely use again.”
“I told these guys my problem with the washer on Saturday and was fixed on Sunday, perfect highly recommend.”
“I had a great experience with AI appliances. We have all Miele appliances, I am glad I found these guys who are experts with Miele products. They fixed my dishwasher a couple of months ago and my oven too when that went on the blink this week. Friendly, honest, reliable service!!”
“I am very happy with the service I received. I called at 8:30am on a Sunday and the technician arrived by 11:30pm to fix my dishwasher. The problem was diagnosed and fixed within 10 to 15 minutes. I would definitely recommend this company to fix your appliances. They can definitely be trusted to do the job.”
“Fixed our issue and saved the cost of a new dishwasher. Further to this, they came out at 6pm on a Sunday night once parts were available to help us. Absolutely recommend these guys - above and beyond service.”
“Dishwasher repair. Amazing service, good communication and lovely guys. Prompt quote provided as we had a trickier repair. Came on time and left my kitchen nice and tidy.”
“Very efficient in solving the problem, on time and gives the right advice. It's been a very easy and smooth dealings with Ai appliance team. Highly recommend this company.”
“I would highly recommend Sandy from AI appliance repair. They were here on time, fixed the problems without any fuss, answered questions on other appliances that I have. My experience was top shelf, and I would have no hesitation in recommending them.”
“Very good service with reasonable price. Team was outstanding. Friendly people. Highly recommend.”
“Would recommend this company they have good communication kept us informed of progress and were very patience when I queried some items. Completed the work efficiently.”
“I have used this people oven repair, they are very helpful and explain the process very well. I am so happy to get my oven back. Highly recommend.”
“The team were fantastic, friendly & reliable. They responded to my query quickly and were able to do the job in no time at all. Highly rate!”
“Great service, very professional and most polite. I would highly recommend it.”
“Very good service. Fixed my microwave in under 2 mins. Highly recommend.”
“Really enjoy their service, they are expert in Miele products and cost effective with quality work, highly recommend this company.”
“Really happy with the service and affordable price. The mechanic was professional, friendly, and helped to fix my oven. Would definitely recommend!”
“The guys came on time. They fixed our vacuum cleaner and were very polite and explained what they were doing and what they did. Very happy with the services.”
“Great service and same day repairs. Will use again.”
“We had an excellent experience with AI Appliances. They took the job, were clear on the process, time and cost involved. They delivered the result as promised. A good company to go to if any assistance is required.”
“Quick, professional & very competent! Great customer service. Listened!!!”
“Easy to contact. Quick to attend. Had the necessary part so fast result.”
“AI appliance is a great professional company to use for house appliances. They demonstrated high level of professionalism and knowledge. They got the job done and were on time. I do recommend them. They are also well priced.”
“The AI Appliance team were prompt with arranging times for call-outs and when resolving issues. They were quick when replying to messages and very affordable. I would recommend them.”
“Thank you honest reliable service. Turned up when they said, charged as quoted. Would recommend.”
“Ben and Andy are very professional service technicians leading to great repair outcomes. John, Mosman.”
“Great efficient service. Quickly resolved problem. Highly recommend.”
“This guys are the best in the town, helped me with my combi oven to get things sorted.”
“Sandy and his assistant were punctual and charged exactly what they quoted me. Kept me updated on arrival time for the repair. I would use the guys again!”
“Quick efficient service. Sorted problem quickly and cost effectively. Recommend this company.”
“Sandy came to fix our oven and did a great job, was very reasonable and prompt. We appreciate his work.”
“We have an old oven which needed a part replaced and the task was far from straightforward. Sandy however was determined and professional, and completed the replacement with a quality install in spite of the challenges presented.”
“Great communication, great service, great workmanship. Would recommend.”
“AI was a referral by another service man who was unavailable. A full description of my dryers issue was advised via the original service person to AI and they responded quickly. They advised their intended arrival time which they achieved.”
“Very good service. Thank for your quick response.”
“AI appliance services were amazing when they came to my house. It’s almost like a one stop shop. For my stove, my oven and then the cooktop they fixed it as good as you. These guys are professionals.”
“Excellent, professional staff. I highly recommend this company.”
“Very pleased with service and would call them next time.”
“Quick respond and come during the weekend. Highly recommended.”
“I recently had my new Miele oven installed and had a fantastic experience from start to finish. Ben and Sandy were an absolute pleasure to deal with – friendly, professional, knowledgeable and genuinely helpful throughout the whole process.”
“Came very promptly and addressed the issue at hand.”
“Very efficient and quick. I love this guys.”
“Quick and friendly service!”
“It was a great response and they come quickly. Reasonable price.”
“Sandy and Ben, thank you for your help and service yesterday. Very happy with how prompt and professional you guys are. 5 stars thank you Penny.”
“Thank you very much Sandy. You did a great job and were very prompt. Much appreciated and I will recommend you at any time.”
“Couldn’t fault them. Prompt, honest, and courteous from start to finish — they fixed the problem to our complete satisfaction. Highly recommend.”
Appliance Repairs Across Hornsby and Surrounds
Based in Hornsby, we attend homes, apartments and rental properties across the Upper and Lower North Shore.
Frequently Asked Questions
Washing machine repair Hornsby cost starts with the $165 service call including GST and card fees. Labour and parts are quoted before any repair.
For washing machine repair near me Hornsby searches, our base is at 1/49 Albert Street, Hornsby. Call 02 5562 6006, 7 days, 7am–7pm.
A washing machine repair technician Hornsby homes book can often attend the same day when you call before midday.
Wait a few minutes after the cycle. If it stays locked, do not force it; we can release it safely and test the lock.
Yes. Tell us it is stacked when you book so we can plan safe access.
Usually a blocked pump filter, a jammed drain pump or a kinked hose.
Yes. We repair top loaders and front loaders.
LG, Samsung, Bosch, Miele, Asko, Fisher & Paykel, Electrolux and Westinghouse, depending on the model.
Yes. Send the tenant contact, address, model, fault and approval limit.
Most repairs take about an hour.
Yes. Pumps, locks, valves, brushes, hoses and common seals are carried.
A Hornsby washing machine with one failed part is usually worth fixing; we will tell you honestly if it is not.
Our workshop is at 1/49 Albert Street, Hornsby, a short walk from the station.
Often a heating element with an earth fault. Leave it off and call us.
Yes. We answer calls 7 days, 7am–7pm.
Book Washing Machine Repair Hornsby
Tell us the brand, model number and fault, and whether the machine is stacked. As your Hornsby neighbours, we can often attend the same day.
02 5562 6006admin@aiapplianceservices.com
Book Washing Machine Repair Hornsby
Tell us about the appliance and we’ll be in touch to arrange a visit.

